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New Developer
Posts: 15
Registered: ‎11-20-2009
My Device: Not Specified
My Carrier: Application Developer

Client-RBB.csi Registration request failed

Hello,

 

         I had tried to register client-RBB.csi file but I had received Registration request failed 3 times, whereas other two files namely client-RCR.csi and client-RRT.csi have been registered successfully. When I am trying to install client-RBB.csi file it shows following ERROR:


Registration request failed because client ID ********** is not set up to be registered(that is, the ID was not in the authorization database)

 

         Smiley SadPlease help me to solve this problem. It's urgent my application development is stop currently.

 


Thanks in advance

 

 

Regards,

Kishor V. Pingale

BlackBerry Development Advisor
Posts: 15,809
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Client-RBB.csi Registration request failed

Something is wrong with your RBB key.  Please contact devsupport@rim.com and they can help you with this.

Mark Sohm
BlackBerry Development Advisor

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New Developer
Posts: 15
Registered: ‎11-20-2009
My Device: Not Specified
My Carrier: Application Developer

Re: Client-RBB.csi Registration request failed

Hello,

 

        Thank you MSohm for your reply. I have sent mail to Blackberry Customer Support and waiting for their reply.

 

 

Thank You.

 

 

Regards,

Kishor V. Pingale