05-03-2010 11:43 AM
I found this for you to read.
It contains this paragraph:
Note: Typically, keys are sent via email within 48 hours of submitting the necessary forms, but occasionally the process can take up to 10 business days. If you haven’t received your keys within 10 business days of submitting the registration form, contact BlackBerry support at 1-877-255-2377.
Good luck, I hope you get it straightened out.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
05-03-2010 12:43 PM
Did your credit card actually get charged already? If so then I'd call the number JSanders provided. Once i tried it with a debit card and it didn't go through. Next time with a credit card it went through and I had it in a few days. Good luck.