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02-23-2009 09:29 AM
Hello, first of all thanks for the continues support i really appreciate it!
Regrading your suggestion, i will ask the user with the problematic device to verify it but i would like
to know what exactly he should ask the carrier because i'm not so sure myself.
Also, can you please explain me, for similiar issues in the future, how is it possible for the carrier to prevent
my app. from opening a socket to a server which the user can access from his Web browser, as i mentioned
earlier- the user can reach the server from the Web browser but the app. receives the close event from the system.
02-25-2009 02:55 PM
When you use deviceside=true you are directing the connection over the APN specified under the Options or from within the Connector.open method itself.
The BlackBerry Browser connects through a BlackBerry Enterprise Server to the destination server.
The Internet Browser connects through the BlackBerry Internet Service to the destination server.
The WAP Browser connects over the carrier's WAP Gateway to the destination server.
All 4 of these options take different routes to get to their destination and a carrier can enable or disable any one of those routes for a given user.
So testing in a browser only tests one possible path, which may not match the one your application is using.
02-26-2009 01:23 AM
Ok, i think i understand much better now the different type of connections.
But i just need to ask you one more question, what exactly should the user ask his carrier (earlier you mentioned he should verify the carrier doesn't disaalow such a connection)?
03-02-2009 10:30 AM
04-19-2009 11:37 AM
After exhausting debug sessions the problem was solved, the devices which were problematic were new devices (3G)
and the SIM cards were regular SIM cards instead of USIM , once they were swapped everything worked well!