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New Contributor
Posts: 4
Registered: ‎03-14-2012
My Device: Bold 9000
My Carrier: O2

Deleting call logs programmatically

[ Edited ]

I am writing an app which re-routes calls through an exchange server for security purposes, and I need to remove the calls to the exchange from the phone's display.

 

For example, the phone user calls Anne Example on his/her BB, the app cancels the call, and dials a second call to the exchange server, which forwards on to Anne Example. From the user's point of view, this is a single call, but the device shows both calls:

 

Calls display after exchange-routed call

 

The 'Central Exchange' call shown above is just clutter to the user, and it would be good to remove it from the pone display.

 

I can delete the call log using the class net.rim.blackberry.api.phone.phonelogs.PhoneLogs:

 

PhoneLogs phoneLogs = PhoneLogs.getInstance();

// ... work out the call index ...

phoneLogs.deleteCall(callLogIndex, PhoneLogs.FOLDER_NORMAL_CALLS);

This removes  the call from the 'call history' screen, as shown below:

 

Calls display with menu to show history

 

 

After the call to PhoneLogs.deleteCall(), there is no call history for the 'Central Exchange' (as shown in the second and third screen shots above), but the item still remains in the 'call screen' (as seen in the first screenshot above). This item can be removed manually by choosing 'Delete' from the menu, and confirming the message 'Delete all call logs for this item?'. But I would like know if it is possible to delete the item programmatically, to tidy up the screens properly.

 

Any help with this problem much appreciated!

 

 

 

 

 

Contributor
Posts: 25
Registered: ‎04-16-2012
My Device: Blackberry Bold
My Carrier: no_carrier

Re: Deleting call logs programmatically

I am also facing similar problem... if any one have soution to it... plz. reply... your help with this problem is much appreciated...
Developer
Posts: 17,011
Registered: ‎07-29-2008
My Device: Z10 LE, Z30, Passport
My Carrier: O2 Germany

Re: Deleting call logs programmatically

see the JIRA, there are bugs logged for this issue. it's been around for ages, so don't rely on it getting fixed.
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Developer
Posts: 112
Registered: ‎04-28-2010
My Device: 8520
My Carrier: AirTel

Re: Deleting call logs programmatically

I am also facing the same problem, Is it solved now or not? plz reply