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Developer
Posts: 62
Registered: ‎05-29-2009
My Device: Not Specified

Re: Developer Issue Tracker

We've hit a problem that we're pretty sure is similar to JAVAAPI-173, but we no longer seem to have permission to view that bug.  In fact we only seem to have permissions to view 11 bugs.  Is this deliberate?  Can we apply to get wider permissions? 

 

Phil.

Developer
Posts: 1,807
Registered: ‎04-28-2009
My Device: Z10 (STL100-4)-10.3.2.858, Z10 (STL100-3)-10.3.1.2576, Z30 (STA100-5)-10.3.1.2582, Passport (SQW100-1)-10.3.1.2576, PlayBook (16GB)-2.1.0.1917
My Carrier: Verizon

Re: Developer Issue Tracker

[ Edited ]

I second what  said. Some of the problems that have been found are not API, documentation, or similar issues. They have to do with some of RIM's software or with their operating systems.

 

Moderator's Note:  CMY's post has been moved to the General BlackBerry Smartphone section here:  http://supportforums.blackberry.com/t5/General-BlackBerry-Smartphone/Re-Developer-Issue-Tracker/td-p...

---Spends time in #blackberrydev on freenode (IRC)----
Three simple rules:
1. Please use the search bar before making new posts.
2. "Like" posts that you find helpful.
3. If a solution has been found for your post, mark it as solved.
--I code too much. Well, too bad.
BlackBerry Development Advisor
Posts: 15,888
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Developer Issue Tracker

The Developer Issue Tracker is provided to allow developers to log issues with BlackBerry APIs or BlackBerry development tools.

 

It is not intended for non development related issues.  These should be reported using standard support channels.  Please refer to this link for technical support for non development related issues:  http://na.blackberry.com/eng/support/

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
BlackBerry Development Advisor
Posts: 15,888
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Developer Issue Tracker

 


PhilipPearl wrote:

We've hit a problem that we're pretty sure is similar to JAVAAPI-173, but we no longer seem to have permission to view that bug.  In fact we only seem to have permissions to view 11 bugs.  Is this deliberate?  Can we apply to get wider permissions? 

 

Phil.


Members of the BlackBerry ISV Alliance program are able to view some issues that are not available to the public.  These generally pertain to issues with beta software that has not yet been released to the public.

 

 

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
New Developer
Posts: 7
Registered: ‎10-17-2009
My Device: Not Specified

Re: Developer Issue Tracker

Is the developer tracker down (it was horribly slow last week) and now is down completly

 

[#JAVAAPI-435] HttpConnection connection cannot be closed prematurely - Developer Issue Tracker

 

trying to see the updates on above and it's just timing out !

 

Not a good sign when a bug tracker doesnt work Smiley Very Happy

 

 

BlackBerry Development Advisor
Posts: 15,888
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Developer Issue Tracker

I just tried it and it loaded up quickly.  Are you having issues with any other area of www.BlackBerry.com or just Issue Tracker?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Developer
Posts: 587
Registered: ‎01-19-2010
My Device: BOLD 9700 OS5.0.0.x on Rogers Canada
My Carrier: Rogers

Re: Developer Issue Tracker

That's odd, it was working fine earlier today. Maybe it's under incredible strain at the moment (high traffic?).

----------------------------------------------------------------------------
chown -R us ./base
~J!NX
Highlighted
New Developer
Posts: 7
Registered: ‎10-17-2009
My Device: Not Specified

Re: Developer Issue Tracker

Just tried it again this morning still the same issue ? , all other blackberry sites are working fine (hence why I can post on on here)

 

I've tried from work and home and both same issue so it's not just my imagination!

BlackBerry Development Advisor
Posts: 15,888
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Developer Issue Tracker

Please contact devsupport@rim.com for further help with this.  Include the following information:

 

Time you tried to access the Issue Tracker

IP address(es) you are connecting from

Location you are connecting from

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Regular Contributor
Posts: 94
Registered: ‎05-29-2010
My Device: 9000 bold
My Carrier: asfas

Re: Developer Issue Tracker

Is this Issue Tracker free of cost or is it paid