05-09-2013 10:47 AM
We have an applicaiton that is currently on a BB Curve 8350i OS 5.0. The phone is being updated to a BOLD 9930 OS 7.
Our applicaiton sends a push message to the user based on PIN. A vibration and ringtone is sent with this push. Currenty this is fucntioning on the 5.0 Curve.
In my testing, the ringtone is not coming through in the 7.0 Bold. The vibration is but the ringtone is not.
the ringtone is held in the resource library for the applicaiton along with the logo. the logo isappearing, but the ring tone is not playing.
This is a Java application. I have the code being used for the ringtone as well if that is needed.
05-09-2013 04:51 PM
what type of file is the ringtone? Maybe you don't have a codex for the format?
The "best practice" methopd of doing this is to set up an notification for your application, which puts your application into the "profiles" app so the user can control the ringtone and other alert options just like email or any other alert source.