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Developer
Posts: 216
Registered: ‎09-11-2008
My Device: 9000(Bold)
Accepted Solution

Error 502 when using Https

Hello,

 

I have a BB (8120, OS 4.3) from Orange (UK) and when i try to download my application from server using https URL i get error 502 with the following message:

Http Error 502: Bad Gateway

I've checked the URL from my computer and its valid URL.

If i try to browse to a URL with HTTP and not HTTPS everything works and i can download my application.

 

Does anyone have an idea what's wrong?

Developer
Posts: 333
Registered: ‎04-16-2008
My Device: 8900

Re: Error 502 when using Https

Are you activated against a BES?

 

Are you using the MDS-CS to connect to the download server?

 

Does this then go through a proxy of some kind?

 

How does the MDS-CS authenticate to the proxy?

Developer
Posts: 216
Registered: ‎09-11-2008
My Device: 9000(Bold)

Re: Error 502 when using Https

 

Hi,

 

Regarding your questions:

 

Are you activated against a BES? - No i'm not

Are you using the MDS-CS to connect to the download server? - How can i verify whether yes or no?

Does this then go through a proxy of some kind? - No it's not

How does the MDS-CS authenticate to the proxy? - I need to know how to verify the MDS first

 

Developer
Posts: 216
Registered: ‎09-11-2008
My Device: 9000(Bold)

Re: Error 502 when using Https

I would like to add that the only browsers available are: Orange Time browser and Hotspot browser.

 

 

Developer
Posts: 1,474
Registered: ‎04-14-2009
My Device: Not Specified

Re: Error 502 when using Https

Go to Options -> Security Options -> TLS and change "TLS Default" to "Handheld". It's probably set to "Proxy", meaning that it is the proxy that establishes the actual TLS/SSL connection. See if this resolves your issue.

Developer
Posts: 216
Registered: ‎09-11-2008
My Device: 9000(Bold)

Re: Error 502 when using Https

Problem was solved once i managed to add the BB Browser to the device.