03-17-2014 10:52 AM - edited 03-17-2014 11:07 AM
MIME Types are already set correctly
This is wat one user gets on clicking details of error
Java.io.IOException : Resource could not be found url/codename – 1 – cod: 307 – Temporary Redirect
but the same download url is working fine on my devices
I am using wifi connection
03-17-2014 11:30 AM
Can you confirm that the cod file has been 'unzipped', and the ....-1.cod file is included on the Server?
I suspect this issue may have something to do with the different Browser's in use. To make sure your downloads are compatible with all levels of Browser, you should unzip any cod files that contain siblings cod files.
Search the forum (and elsewhere) for information on siblings cod files if this term is new to you.
03-17-2014 05:17 PM - edited 03-18-2014 05:19 AM
So what differences are there between the users who can and the users who can't download the app?
Connection (WiFi or non WiFi)
03-18-2014 05:21 AM
"I have tested on 5 os and it's working"
Sorry but I must be missing something here. You seem to be saying "it works on my OS 5 device so it must therefore work on all OS 5 devices"? But the evidence you have is that it does not work on all devices. So how do you explain that?
From what I can see you have tested on a WiFi device. The problems you are seeing are NOT on WiFi. Is that perhaps a hint that the problem is related to the communication method in use? I don't know because I don't have all the information you have. But logically when attempting to resolve an issue like this, determining what the differences are between the working and non working systems would appear to be the correct way forward here. That is what I am attempting to get you to do.
Do you have another strategy? If so, please suggest it.
"Will d browser, carrier connection can play a role in that?"
May do, I've seen things like this before. I've also seen OS levels effect things like this. But that doesn't mean it is either of these, it just means we have to investigate both these options. Or more accurately, you do.
03-19-2014 05:49 AM
".. when attempting to resolve an issue like this, determining what the differences are between the working and non working systems would appear to be the correct way forward here. That is what I am attempting to get you to do."
So what are the differences between this and users for which the process is working?
One option is that you could create a table including the OS level, the carrier, the phone type, the connection method and anything else that you think might be relevant, and fill this in for a number of users for which the process is working and a number of users for which it is not.