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New Developer
Posts: 3
Registered: ‎06-03-2009
My Device: Blackberry Storm

Having timeout problem when downloading BlackBerry_JDE_4.7.0.exe

Hi,

I'm always having a connection timeout when downloding JDE or any development software from Blackberry website that requires me to register.

FYI, I'm downloading from Kuala Lumpur, Malaysia and the connection speed is not as fast as those in other part of the world especially in US and Canada.

 

I suspect that this is due to the timeout session is very short and because of slow connection speed, it takes much longer time to download than the timeout session of the server.

 

Any alternative of download sites? or could RIM solve this download problem?

 

Thanks and best regards   

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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Having timeout problem when downloading BlackBerry_JDE_4.7.0.exe

There is a common issue with downloading big files from RIM servers.

 

Report this issue to devsupport@rim.com

 

and ask for assistance.