08-07-2008 11:49 AM
How can we can the stacktrace of an exception happening on a real device? If I do "exception.printStacktrace()" it goes on the standard output. Is there a way to collect it?
I'm using right now a 8700 model.
08-07-2008 02:54 PM
08-07-2008 02:55 PM
This is an on-going issue for us. My support folks want to take me out back and beat the heck out of me every time I ask them to collect a stack trace. We haven't found any way to accomplish this programmatically. If you search this forum, you will find another thread on the subject.
You can locate the trace manually by going to the home screen and typing the back-door sequence <alt> LGLG. You then filter through the log and locate the exception entry. You can then copy and send the trace via email.
Not elegant, and it is usually more trouble than it is worth.
AFAIK, no commitment from RIM yet on getting us access to the log.