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New Developer
Posts: 20
Registered: ‎08-11-2008
My Device: Not Specified

MapField API does not draw completely/Correctly

I am using the MapField API and have noticed occasionally it does not draw correctly. Sometimes it does not complete drawing of some streets. Other times it shows "Data not available" with partial streets underneath. Data should be available as it will draw it correctly most times. There are no error messages and I also see this occasionally in the simulator. On devices its seen definitely in 4.6 and possibly also in 4.5.

 

 

I'd attach an image if i knew how.

 

 

Has any body seen this? It happens with some frequency.

BlackBerry Development Advisor
Posts: 15,697
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: MapField API does not draw completely/Correctly

I'm not able to see your screen shot.

 

Does this always occur at specific locations and/or at specific zoom levels?  This can happen if the BlackBerry device moves out of coverage or is unable to download the map information to display (network busy).  This shouldn't apply to the BlackBerry Simulator though (unless you are simulating an out of coverage situation).

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
New Developer
Posts: 20
Registered: ‎08-11-2008
My Device: Not Specified

Re: MapField API does not draw completely/Correctly

Here are some images showing what I am seeing. This is on the Bold (actual device).

 

 

Incomplete Map

Incomplete map from map field api

 

Complete Map From BB Maps

Complete map showing roads correctly.

 

 

 

BlackBerry Development Advisor
Posts: 15,697
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: MapField API does not draw completely/Correctly

What is the full 4 digit BlackBerry handheld software version are you testing on?  You can find this under Options, About on the BlackBerry Smartphone.

 

Are both screen shots using the same zoom level?  Is there any event that triggers the additional information seen in the second image to be drawn (i.e. zoom in/out, scroll, etc..)?  Have you seen any steps that trigger this behaviour?  How often do you see this?

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
New Developer
Posts: 20
Registered: ‎08-11-2008
My Device: Not Specified

Re: MapField API does not draw completely/Correctly

Bold 9000 on Rogers. Version is 4.6.0.92 (Platform 4.0.0.117)

No particular senario to get into this state.
Have not noticed this on Storm, but have not used Storm nearly as extensively.
Typically works on subsequent use, but not always.

 
How often do you see this? Intermittent. Can be a number of times, then ok for a period, then one-offs. Showed up once yesterday, but was problem free today (used it about 4-5 times today). No apparent rhyme/reason.