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New Contributor
Posts: 4
Registered: ‎02-02-2011
My Device: Not Specified
Accepted Solution

Remove old csi keys and reinstall new ones


I bought *.csi files and installed them a month ago, but a week later, they failed. I reported the issue to devsupport but I haven't received any non-automatic response. So, I've decided to buy other csi files. Now, I've got them, but I'm not sure how to remove the old keys and install the new ones. I would like to be sure of install my keys properly. Have someone removed old keys and installed new ones in the same PC?

BlackBerry Development Advisor
Posts: 15,887
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Remove old csi keys and reinstall new ones

To remove your old code signing keys delete the following files:






They'll be found within the installation directories of the BlackBerry development tools.  Let me know which tools and the version of each that you have installed and I can provide exact locations.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
New Contributor
Posts: 4
Registered: ‎02-02-2011
My Device: Not Specified

Re: Remove old csi keys and reinstall new ones

Thanks MSohm,

It works and I've installed my new keys successfully.

Regular Contributor
Posts: 69
Registered: ‎01-17-2010
My Device: 9700 Bold
My Carrier: Airtel

Re: Remove old csi keys and reinstall new ones

Hi MSohm,


I got the new .csi files for the first time.

When i double click them, nothing is happening.


when i go through command prompt using below command

javaw.exe -jar "%ProgramFiles%\Research In Motion\BlackBerry JDE 4.5.0\bin\SignatureTool.jar" client-RBB-3358597590.csi

i am getting error saying that "The files client-RBB-3358597590.csi not found. Please try again."


Can you please provide help on this?