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Developer
Posts: 70
Registered: ‎08-10-2009
My Device: Not Specified

Requesting Signatures - Error msg

Hello,

 

I am developing BB apps using RIM plugin for Eclipse.

 

I am trying to request signatures for my app, but get the following error msg:

 

Error connecting to web signer from proxy

 

Does anyone know if there is a server problem from RIM side ???

 

Thanks

Ahmed

New Developer
Posts: 20
Registered: ‎09-14-2009
My Device: Not Specified

Re: Requesting Signatures - Error msg

I am getting the same error right now...

Does this happen a lot? 

Developer
Posts: 163
Registered: ‎07-16-2008
My Device: Not Specified
My Carrier: Sprint

Re: Requesting Signatures - Error msg

The signing servers are temporarily down.  This happens about once or twice a week for 30-60 minutes at a time.
Andrew Cowart | Metova
www.metova.com
New Developer
Posts: 20
Registered: ‎09-14-2009
My Device: Not Specified

Re: Requesting Signatures - Error msg

Are these scheduled downtimes?

Is there a site/page where I can get information on when the servers are being serviced?

I am asking so that we can schedule our own production tasks accordingly.

 

Thanks in advance... 

Highlighted
Developer
Posts: 163
Registered: ‎07-16-2008
My Device: Not Specified
My Carrier: Sprint

Re: Requesting Signatures - Error msg

These are unscheduled downtimes - scheduled downtimes have been announced as stickied topics in this forum (There's one scheduled now for next Friday - Hopefully something to help prevent these downtimes).

 

There's no progress/ETA given for these unscheduled downtimes, you pretty much have to resort to trying to sign every 10-15 minutes to see if the servers are back up.

Andrew Cowart | Metova
www.metova.com