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Developer
Posts: 241
Registered: ‎11-20-2008
My Device: Not Specified
Accepted Solution

Signature Tool Failed - See Details

I have been using the Signature Tool successfully last couple of months. Today, when I try to sign in eclipse, I get "Failed - See details" message in the Signature Tool Window. I couldn't figure out how to see the details. 

 

Could you tell me how to see the details?

 

Also, I have a question. When I run the signature tool to sign, during the signing process does it access a server somewhere? If that is the case, if that server is down, would this fail my signing process?

 

Today, for example, is it possible that the server is down since everyhing was working fine until today? Is there a way to check whether this server is down though some pinging? 

 

Thanks for your responnse.

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Signature Tool Failed - See Details

[ Edited ]

I know two reasons to get this error.

 

The first - you provided incorrect password.

 

The second - signing servers are down.

 

If you're sure that you entered the correct password, therefore the reason is - Signing servers are down.

 

These servers are down from time to time for maintenance purpose.

 

I do not know exact ip-addresses os signing servers. In this case I just try to sign my application a bit later.

Message Edited by tbilisoft on 03-03-2009 05:52 AM
Developer
Posts: 432
Registered: ‎02-23-2009
My Device: Not Specified

Re: Signature Tool Failed - See Details

Try to see the details of failure.If there was a problem from server there will be a proper msg like "server not responding" (something like this).

 

 


If your problem was get solved then please mark the thread as "Accepted solution" and kudos - your wish

 

Deepesh Gupta
Developer
Posts: 241
Registered: ‎11-20-2008
My Device: Not Specified

Re: Signature Tool Failed - See Details

The servers were down.

 

How do you see the details of an error in Eclipse?

BlackBerry Development Advisor
Posts: 15,784
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Signature Tool Failed - See Details

The details field is in the middle of the SignatureTool.  Sometimes you may need to resize the window and/or details field in order to see the error.
Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
New Developer
Posts: 32
Registered: ‎04-30-2009
My Device: Pearl 8120

Re: Signature Tool Failed - See Details

Looks like the servers are down again.

Because I don't think I mistyped my password three times in a row.

Developer
Posts: 30
Registered: ‎06-01-2009
My Device: 9000 Bold

Re: Signature Tool Failed - See Details

Down again today? (Error connecting to web signer from proxy)
Developer
Posts: 92
Registered: ‎06-02-2009
My Device: Rogers Curve 8900
My Carrier: Rogers

Re: Signature Tool Failed - See Details

All servers are down for me too.
New Developer
Posts: 41
Registered: ‎09-22-2009
My Device: Not Specified

Re: Signature Tool Failed - See Details

Servers are down for me also.
Highlighted
Developer
Posts: 30
Registered: ‎06-01-2009
My Device: 9000 Bold

Re: Signature Tool Failed - See Details

OK Smiley Wink

 

Thanks.