07-12-2011 11:48 AM
This is a bit frustrating for me, and puts a damper on my day. But its easy to cheer myself up, I just remember that it could be worse, I could be the database administrator who is having a very very very rough start to their week.
07-12-2011 11:54 AM
I'm sure the lack of information from RIM is not Mark's fault but a consequence of the chain of command at RIM. I'm not allowed to talk about the internal's at my company I'm sure the same goes for them.
It's unfortunate and definitely getting costly for many developers, I'm sure we can all agree on that, but the best thing to do (at least in my case anyway) is work on cleaning up code, other platforms such as iOs or Android if you support them, wrap up things we've been putting off basically.
Mark, I'm sure this question has been asked but would it be possible to send us all an email when the servers are back up??
Thanks and good luck.
07-12-2011 12:06 PM - last edited on 07-12-2011 12:44 PM by Chronos
RIM needs to do a better job about working with developers, no question.
RIM wants Apps, they're not getting them because they can't seem to work with developers, or at least clearly communicate with them. Let alone provide decent tools to their platform. This remind anyone of anything:
I sit next to our iOS and Android teams and the support they get from Apple and Google is phenomenal, heck the vendors that work with Windows Phone 7 have better support than what we can get.
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07-12-2011 12:31 PM
07-12-2011 12:45 PM
@dgbutland - I completely agree, but someone was asking about what servers they were using at RIM and a more technically detailed description of the problem, which I doubt they are allowed to share. But YES, having an estimated time when the servers will be back up and running would be nice.
07-12-2011 12:58 PM
Since they don't appear to know what the problem is (they're still "investigating"), I wouldn't expect them to be able to tell us when the problem would be resolved.
The whole design is broke. Having to connect with the mother ship every time you package your app is broke. The KISS principle is long gone.
There's a lot of talk about switching to other platforms. I'm not sure about joining the Apple/AT&T Empire. The BlackBerry is much more of an open system than iStuff and I still respect RIM's focus on security and privacy. Not everyone wants their mobile device to also be a toy. But it's probably a good plan to take advantage of the App bubble before it bursts.
07-12-2011 01:20 PM
Nothing still. I need to really reconsider my support for RIM and voice a strong opinion to my employeer about their support as well.