11-22-2009 06:28 PM
today I received this msg from a customer:
"I try do download this software from suggested website for my Blackberry Storm. Message is popping out that this software in not compatible with my Storm."
As far as I know this software works perfectly on storm, what kind of error is this?
Have you got some idea?
11-22-2009 09:30 PM
I have a feeling his customer is using OS 5.0. I have had a few applications that were for 4.7 and when I tried to load it I got a message saying it wasn't compatible even if RIM wrote it themselves.
I had made a post saying that I kept getting that message when I tried to load BB Wallet and it was supposed to just be able to just install it. The only way I was able to install it was when an update came out for it. If you have any bug fixes you might want to push out a new version and see if that works.
11-23-2009 05:32 AM
Hi, I compiled my software using JDE4.2 for maximum compatibility
this problem means that I need to develop two versions of my software,
one compiled with JDE4.2 and one compiled with JDE5.
This is absolutely terrible, is there a way to solve this problem?
How can I do with app store when I put in only one build for all phones?
11-26-2009 11:03 AM - edited 11-26-2009 11:23 AM
Are you specifying specific versions in your ALX file? If so this error could be triggered if the ALX file excludes version 5.0.
Please report this issue to firstname.lastname@example.org including a copy of your application or a sample application that triggers this error.
11-26-2009 11:07 AM
Why is this still betadevsupport, Mark?
If I'm not mistaken, 5.0.3xx is out on at least three carriers in N.A. right now - probably more in EMEA.
Rogers, Verizon, and AT&T in N.A.
11-26-2009 11:24 AM
The 5.0 tools themselves are still in beta.
11-26-2009 04:01 PM
that's a **bleep** good question. We are having the 1st customer 5.0 reports but can not get official simulators for reproduction