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Developer
Posts: 39
Registered: ‎11-04-2009
My Device: Not Specified

This application is not compatible with your device and cannot be loaded

Hi, everybody,

When I try to load a newer version of application using DeskTop Manager,
I got the following error message.
"This application is not compatible with your device and cannot be loaded".
Someone posted this issue last year and my problem is exactly same to his problem.
So I copied his post here.
How can I update newer version of application without the error message?
 
The original link and the question of the post is as follows.

 

http://supportforums.blackberry.com/t5/Java-Development/Error-message-during-update-using-Applicatio...

 

Could you please give me a clue, how can I overcome that?

1. compiled the application and created alx-file (app version is 1.0).
2. ran BlackBerry Desktop Manager (ver. 5.0) and installed the application.
3. changed something in my application, re-compiled the application and created new alx-file (app version is 1.1)
4. ran BlackBerry Desktop Manager, ran Application Loader, and saw that my application is already shown in Application Loader list (version 1.0). When I tried to install newer version I got the message “This application is not compatible with your device and cannot be loaded”.  Anyway after that the Action in Application Loader window was “Update” and I could update the application.
 How can I update already installed application without error message? 

Developer
Posts: 1,055
Registered: ‎01-25-2009
My Device: BlackBerry Bold 9650/BlackBerry Torch 9800

Re: This application is not compatible with your device and cannot be loaded

What device are you trying to load it onto?

Which OS is on the device (Options > About on phone)?

What JDE/SDK/JRE was the application built against (5.0, 4.7, 4.6, 4.5, 4.3)?

Jerome Carty - Follow jcarty on Twitter@jcarty | #webworks-dev / #BlackberryDev on irc.freenode.net | My Apps
Click "Accept as Solution" if post solved your original issue.. Give like/thumbs up if you feel post is helpful
Developer
Posts: 638
Registered: ‎07-02-2009
My Device: Not Specified

Re: This application is not compatible with your device and cannot be loaded

May it is the problem with OS version.

 

But,  previously i have teh same issue that is because of  a space in between the app name. then i created a new project with new name and it worked for me later. so kindly check that there are no spaces or special characters in the app name.

Thanks and Regards,
PraveenGoparaju.
Developer
Posts: 39
Registered: ‎11-04-2009
My Device: Not Specified

Re: This application is not compatible with your device and cannot be loaded

I checked through all the related posts at this forum. And I followed all the advices including space in the app name. But nothing solved my problem.

In my case, I can install my application if it's not installed on the device without any message.

But if I try to install new version of the same application, I got the message even though it's installed on the device.

I tried this on all my phones, Curve 8520, Curve 8900, Bold 9000 and Bold 9700.

I got the message on every phones above.

OS version of the phones are 4.6 or 5.0.

And I'm using BlackBerry Component Pack 4.6.1 and BlackBerry JDE Plug-in for Eclipse 1.0.0.67.

 

Developer
Posts: 638
Registered: ‎07-02-2009
My Device: Not Specified

Re: This application is not compatible with your device and cannot be loaded

try to load the app using javaloaer.

 

download jl_cmder, install it, copy and paste your cod file in the Jl_cmder folder.

 

go to command prompt.. browse to the Jl_cmder path.

then type javaloader -u load myApp.cod

Thanks and Regards,
PraveenGoparaju.
Highlighted
Developer
Posts: 39
Registered: ‎11-04-2009
My Device: Not Specified

Re: This application is not compatible with your device and cannot be loaded

If I use another way of loading, for example using javaloader or downloading via OTA, There is no problem at all.

But we have to let our users to install our application by themselves, So we need to solve the installation problem of Desktop manager.

The users will install our application successfully if they ignore the error message, But there will be so many kind of users. And I'm afraid of the reply of some users.

 

Thanks,