03-11-2014 09:54 AM
I am developing an application for in app purchase using sandbox testing.
I am able to download the app properly and have written code as per given here
I am getting userCancelException even if I am not kind of cancelling anything.
Please help me for the same.
03-24-2014 07:32 AM
Could you post the code snippet that is resulting in the UserCancelException?
Please also provide details on your environment used for testing:
1) Device model and OS
2) Does the device have a valid BlackBerry Data Plan?
3) SDK version used to create the app
4) The version of Payment Service SDK used
03-24-2014 09:19 AM
Details are :
Device is : 9800,9790
Os : 6 and 7
Java SDK Version : 188.8.131.52
Payment Service SDK : 1.8
Is SIM or BB data plan is necessary for testing inapp ??
I think the paymentis done using payment details associated with BB ID... correct me if I am wrong..
I have not tested inapp with SIM or data plan ...
Is this the issue ???
Thanks in Advance.
03-24-2014 09:21 AM
Are you testing on a real device or simulator? What is the version of BlackBerry World on the device being used?
Depending on the version of BlackBerry World you may be fine with just WiFi.
Also, please provide the full OS version for the device being used.
03-25-2014 02:18 AM
I have tested my app on 9800 and 9790 devices.
more details are :
9800 - Device OS -184.108.40.206
BlackBerry World Version is - 220.127.116.11
9790- Device Os-18.104.22.1684
BlackBerry World Version is-22.214.171.124
03-25-2014 04:57 AM
Just for the record, both of those are old versions of the OS, Have you tried upgrading either of these phones? Does the problem occur with newer levels of the OS in other phones?
03-25-2014 07:52 AM
As far as I know 7.1 is also a latest OS and quite popular too. Our Client is having OS 6.0. and higher upto 7.0
How can inApp be implemented on these OS then ??
03-25-2014 09:00 AM
Sorry let me clarify.
When you say the OS level is
the 246 indicates the release level. There are later version issued with higher numbers. 246 is quite an old version, so I am guessing you have had this phone for a while.
So I am not talking about upgrading from OS 6.0 to OS 7.0, but upgrading to a later level of OS 6.0.
Here are some instructions to update the OS level on your phone:
My concern here is that you are testing using old OS levels and the problem that you are having might be resolved in a newer level. Your customers probably have newer phones
03-27-2014 05:37 AM
I have installed blackberry desktop software for updation . But my device is not getting updated it shows "there are no blackberry device software updates available ."
I think my device alrady having updated os .(correct me if i a wrong).
Please help to solve this problem .
03-27-2014 06:38 AM
This is a bit tricky. The actual OS's that you can install are specific to a carrier - they control which releases of software because they test these on their networks and make sure they work OK.
I presume you do not have a full BlackBerry plan for the device, i.e. you don't have a plan with a carrier that includes BlackBerry data.
So if you don't have a Blackberry plan with a carrier, then by default you will not get any updates, because the BlackBerry doesn't know which carrier you are using and so doesn't know which OS's levels are applicable.
There are ways of trying to force an upgrade onto the phone. But the best thing would be to get a fully functioning BlackBerry phone with a BlackBerry plan, like your clients.