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Java Development

New Developer
Posts: 72
Registered: ‎08-28-2008
My Device: Not Specified

Video file playback issue.

Hi All,


I have some recorded files(.mp4 files) on RTSP server. those are played back fine in Blackberry native media player via RTSP protocol on BB 9330. However when i play the same files from SD card then get below popups on Blackberry 9330 and media player get closed.

1: Device media processor is busy.
2: The media being played is of an unsupported format.


On blackberry 8900 same files are playable from SD card. 


As per Reference Guide - Supported Media Types on BlackBerry Smartphones the Video Codec supported on 9330 is MPEG4(SP level 3).  I have below question


1: Does it mean it video codec supported on 9330 is only MPEG-4 SP level 3 or upto MPEG SP level 3(Imean SP level 1,2 and 3 is supported.)?

2: In case only MPEG-4 SP level 3 is supported then why file is playable on RTSP?

3: In case upto MPEG SP level 3 then why its not playable from SD card?


Find video file as an attachment.


Devices used for testing
1: Blackberry 8900
Carrier: GSM
OS: 5.0
2: Blackberry 9330
Carrier: CDMA
OS: 6.0



Vijay Saini.
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