05-04-2012 01:56 PM
I have written a java program to delete the phone logs from my blackberry torch.
It seems like it deletes the phone logs file. But the logs are still shown when i press
green button on my device.
is there any caching logs on blackberry device ?
if yes, how do i clean the device using the java program.
i appriciate you help.
05-07-2012 02:41 PM
It could be related to this logged issue:
Let me know if the description matches what you're seeing.
05-10-2012 02:28 PM
That looks like different. Let me explain th problem this way
I have issued WIPE command from my server. WIPE is triggered on the device, it performs the operation.
After that i goto Menu->Options->call logs it got wiped.
Also Messages->menu->view folder->Phone Call Logs got wiped
But when i click on the "send" button, Call log still showing all the numbers.
Why the numbre are still visibile ? How to remove these entries ?
is there any API available to cleanup these logs.
05-11-2012 09:36 AM
Thanks for clarifying. This appears to be a device issue rather than development related, I would suggest posting to one of the General Boards.
If the device wipe does not erase these logs then it is unlikely that any API would.
05-11-2012 09:47 AM
05-11-2012 09:49 AM
Confirmation would be great. Based on this line "I have issued WIPE command from my server" I assumed it was sent down from the BES, which should have the equivalent result of performing a device wipe from the Options menu or entering an incorrect password 10 times.
@subbanaidu, could you let us know how you are wiping?
05-11-2012 02:28 PM
When i issue wipe command, i do this on the device to delete the phone logs.
With these calls, it is wiping the logs. But only place, when i click on the "send" button it is still showing up the logs.