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New Developer
Posts: 81
Registered: ‎03-22-2013
My Device: 9900,9930,9790,9780,9330
My Carrier: Blackberry

problem on setting image icon to menuitem

Hello All,

 In my app i have set image icon to MenuItem . It works fine for all other devices except 9790.

In 9790 its not showing any icon for menues .

So, Anyone please tell me any solution for the same.

 

Thanks in Advance

Developer
Posts: 19,636
Registered: ‎07-14-2008
My Device: Not Specified

Re: problem on setting image icon to menuitem

What OS are you using for development?  What OS is running on the 9790?

New Developer
Posts: 81
Registered: ‎03-22-2013
My Device: 9900,9930,9790,9780,9330
My Carrier: Blackberry

Re: problem on setting image icon to menuitem

os 6.0

Developer
Posts: 19,636
Registered: ‎07-14-2008
My Device: Not Specified

Re: problem on setting image icon to menuitem

Just to confirm you are developing using OS 6.0 and the 9790 is also using OS 6.0?

 

And you are running exactly the same cod on all your test devices?

 

If this is all true, then I suspect an issue with the OS level on the 9790.  You could look to download a Simulator with a similar level of OS from here:

http://us.blackberry.com/sites/developers/resources/simulators.html

as in my experience, a Simulator with the same level of OS will show the same problems.  If you can replicate the problem on the SImulator, then you can probably report it. But I would suggest you are more likely to resolve the issue on the 9790 by upgrading the OS on that device. 

New Developer
Posts: 81
Registered: ‎03-22-2013
My Device: 9900,9930,9790,9780,9330
My Carrier: Blackberry

Re: problem on setting image icon to menuitem

Thanks Peter for your quick reply.

 

I am using  OS 6 for developement also.

On all  other devices supporting OS 6 (including simulator of 9790) it works except 9790 device . 

 

Please tell me any solution for the same.

Developer
Posts: 19,636
Registered: ‎07-14-2008
My Device: Not Specified

Re: problem on setting image icon to menuitem

What OS level is on device and what OS level is on your 9790 Simulator? 

New Developer
Posts: 81
Registered: ‎03-22-2013
My Device: 9900,9930,9790,9780,9330
My Carrier: Blackberry

Re: problem on setting image icon to menuitem

Thanks Peter.

 

my device OS is 7.0  and i am using OS 6 for development (same os 6 of simlutor for testing).

Developer
Posts: 19,636
Registered: ‎07-14-2008
My Device: Not Specified

Re: problem on setting image icon to menuitem

[ Edited ]

Can you tell us exactly what OS level - Options->About.  I am expecting a 4 level number like 7.0.1.2....

 

In future if you are asked for the OS Level in a forum like this, that is what is expected. 

New Developer
Posts: 81
Registered: ‎03-22-2013
My Device: 9900,9930,9790,9780,9330
My Carrier: Blackberry

Re: problem on setting image icon to menuitem

OS is 7.0.0.344

Developer
Posts: 19,636
Registered: ‎07-14-2008
My Device: Not Specified

Re: problem on setting image icon to menuitem

And the OS on your 9790 Simulator is?