07-14-2011 12:30 PM
I have created an App using JDE 5.0 and BBM sdk 1.0 (OS 5). The Test devices are Storm(OS 6) and Bold2 (OS 5).
Now when I run the App, it initiates the connection with BBM and the POP up says "step 2 of 4, verifying" and stays there, verification never completes. I am not able to invoke chat from my application as the App never gets connected with BBM. When checked in BBM->Options->Connected Applications, my App status remians "Pending" or "Not Connected
I have also tried to run a Demo App provided with BBM sdk but it also stucks on verifying. [Screen attached]
Can anyone please tell what is stopping the app from connecting to BBM.
07-19-2011 06:26 PM
You will get stuck there on the Simulator if you don't have the correct MDS running. Even then, sometimes it gets stuck there, for no apparent reason, for a few minutes and then comes through.
Never had it stuck on device.
07-22-2011 10:30 AM
Please post the following.
Log files from the MDS-CS Simulator (if you are testing in the simulator) and event logs from the BlackBerry Smartphone (simulator).
To extract log files from the BlackBerry smartphone simulator first click on the simulate menu and choose USB Cable Connected. To extract log files from a BlackBerry Smartphone, connect it to your PC via USB then run the following command:
javaloader -u eventlog > mylog.txt