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12-20-2008 10:48 AM
I've gotten two reports of problems with the Service Book after deleting our browser app.
BlackBerry8330/4.3.0 and 8830/4.2.2 are both
( Verizon IIRC)
complain that they get the following error,
" your device does not currently have any browser configuration service book entries. Please contact your service provider to enable browser on your device" after deleting but there appears to be no problem while using the app.
I look at the Service Book for a few purposes such as picking URL parameters for interface/routing selection and
problem reporting ( the code that reports errors back to me also scans the service book). I also
use persistent storage but AFAIK do nothing else that would obviously have non-local impact.
This seems to have begun when I changed the code organization from a single cod file
into a two piece app containing a shared library and an app specific cod file with only an icon and an
a subclass of a parameter class contained in the library. Beyond this, there doesn't seem to be
anything in the jad that is unusual, certainly nothing that suggests writing to the service book upon
app delete. The users have either been installing the 2-piece jad or library-only-jad OTA.
The library-only-jad has RIM-Library-Flags set to 2 while the app jad had no matching entry
( but AFAIK there hasn't ben a problem sharing the code when users attempt multiple
app downloads of different apps, the library gets updated each time but there doesn't appear
to be a problem other than wasted update ).
What kinds of things would cause this error ? Does it literally mean a service book problem
or some related issue?
12-23-2008 02:15 PM - edited 12-23-2008 02:16 PM
12-23-2008 02:31 PM
Earlier I had noticed the one had a null email address and I asked him about it he said he was trying to clean the device and he does talk with the other guy. I'll see if I can find out. I guess there could be a security feature or
bug to wipe out the device, and I do know on my device a call to "fillEllipse" seems to act as a consistent
reset They have both removed apps before but they could have tried something different, perhaps
there is an option near "modules" in the adv options menu.
12-23-2008 08:58 PM
one of the people now says VZW has seen this come up recently, probably not related to the app
delete just a coicidence.
Thanks but I take it the carriers update the service book transprarently form time to time.