Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Java Development

New Developer
Posts: 17
Registered: ‎04-22-2009
My Device: Not Specified

setPhoneRingTone not working

Hi all - I am setting the phone ring tone using the NotificationManager.setPhoneRingTone method. The ringtone set appears as the phone ringtone under the profiles phone setting. When calling the phone, however, a different ringtone plays (the standard BlackBerry one).


Has anyone succeeded with this call?

I am working off a Tour 9630, v4.7.1.40


This was tested on the emulator which worked.



Regular Contributor
Posts: 67
Registered: ‎09-30-2009
My Device: Not Specified

Re: setPhoneRingTone not working

I have the same problem with this API on BB 9500 (


I think I know the reason. If you have a custom ringtone set for the contact - then you will hear this ringtone instead of the one set by NotificationsManager.setPhoneRingTone().

If you don't have the custom ringtone set for contact - you will hear the ringtone set by  NotificationsManager.setPhoneRingTone().