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Contributor
Posts: 32
Registered: ‎02-12-2013
My Device: Playbook
My Carrier: Rogers

App icon changed in vendor portal, but not in BB World

Hi recently I changed the icon of my app, it went a 2 days review, then it was accepted and the new icon is now visible in the vendor portal.

 

Howerver, i still see the old icon when i navigate to the app in Blackberry World.

What additional steps need to be done in order the icon to be visible in Blackberry world?

 

/ there is just a link "Apply for Built for Blackberry program" that I didnt try, but i dont think this is related /

 

Thanks in advance!

Developer
Posts: 526
Registered: ‎05-17-2009
My Device: 9900
My Carrier: ATT

Re: App icon changed in vendor portal, but not in BB World

App World on the device does a lot of caching which may be causing that. If you go to settings in app world and tap the version number at the bottom that resets the cache.

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Contributor
Posts: 32
Registered: ‎02-12-2013
My Device: Playbook
My Carrier: Rogers

Re: App icon changed in vendor portal, but not in BB World

[ Edited ]

Thanks kylefowler for the hint. 

 

I assume by "App World" you mean "Blackberry World", which in that case doesnt seem to work since we cleared the cache or trying to download on a new device --  there is the same old icon shown.

 

Why everything needs to be such a pain in the *** in Blackberry>? 

 

Cheerz!

Developer
Posts: 889
Registered: ‎08-31-2009
My Device: 9530, 9630, 9800, 8530, 9900, 9810, 9930, PlayBook, Dev Alpha
My Carrier: Verizon

Re: App icon changed in vendor portal, but not in BB World

Caching is done on the server side of things as well. Give it some time...


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