06-22-2012 01:46 PM
I have a constant and blocking issue in the out of box setup of my Dev alpha device OS 10.
OS version : 10 04 188
I can power on the device
I access to the first screens of setup (language, country, time)
I see my micro-SIM was accepted and connection is displayed OK
Failure starts at the wifi connection -> KO
I have a second failure trying to connect with my Blackberry Id -> KO
I cannot proceed further in the setup
I tried with my own Wifi network several times, it always failed
Then I tried with my own Wifi network by taking out any security on the box, I had the same failure of connection on the device
For the failure with my Blackberry Id, a network connection failure is reported whereas my micro-SIM is recognized and with 3G credit.
Anyone who encountered such issues or has an idea ?
Thanks in advance
Solved! Go to Solution.
06-23-2012 02:54 PM
06-26-2012 01:49 PM
Thanks Stuart for this thread
Seems like desktop software is the only way to re-install OS image.
Unfortunately I do not have access at the moment in the Beta Zone for my geographical region.
07-10-2012 08:03 AM
The return process of my BB dev alpha device to RIM can be started as stated by me and "btsbetasupport" (BlackBerry Customer Support Center).
08-03-2012 05:25 PM
Stated by the BlackBerry Customer Support Center :
The device that was no longer required was returned successfully to RIM."
This topic is closed for me.