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New Developer
Posts: 2
Registered: ‎08-21-2012
My Device: bb bold
My Carrier: airtel

BB 10 sim port problem..

Hi everyone.


I have the BB 10 dev alpha device. unluckly I inserted the sim in reverse order so it seems the inside sim port is damaged due to that device is not detecting the SIM though im inserting the SIM.


So how can i recover it.


Any ideas..


Thanks in advance.

BlackBerry Development Advisor
Posts: 15,882
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: BB 10 sim port problem..

Contact btsbetasupport@rim.com, who can work with you to RMA the device if required.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
New Developer
Posts: 4
Registered: ‎08-23-2012
My Device: BB curve
My Carrier: vodafone

Re: BB 10 sim port problem..

[ Edited ]

Thaks MShom,
Im also facing the same problem..As per your suggestion I put a mail to them..They said they cant replace the alpha device..and apart from SIM we can connect the device with wifi.

Super Contributor
Posts: 306
Registered: ‎08-10-2010
My Device: Not Specified

Re: BB 10 sim port problem..


Wifi is good option. As With SIM card inserted we can not use data plan as carrier APN is not save on BB10 device. So if you only need data connectivity then wifi is good option.