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Developer
Posts: 33
Registered: ‎11-01-2012
My Device: BlackBerry 9780, BlackBerry 10 Dev Alpha
My Carrier: Mobitel - Sri Lanka
Accepted Solution

BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

I am trying to update my BlackBerry 10 Dev Alpha device OS from 10.1 to 10.2. I am refering official documentation for that. I have downloaded Autoload-DevAlphaC-10.2.0.1157.exe try to update. But command line exits without updating. Then I tried with Autoload-DevAlphaA_B-10.2.0.1157.exe. Here it will update without any error in the command-line. But device not booting after that.

 

Then I downgrade to previous OS version by using Autoload-DevAlphaA_B-10.1.0.1485.exe. Now the device is booting with OS 10.1

 

Why is this happening? 

AnujAroshA
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

The Dev Alpha C is a different device from A & B which one do you actually have?

Jjust use the one relevant to your actual phone.


If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 33
Registered: ‎11-01-2012
My Device: BlackBerry 9780, BlackBerry 10 Dev Alpha
My Carrier: Mobitel - Sri Lanka

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

In the device it display Model Number as Dev Alpha and OS Version as 10.1.0.1485 and Model is BlackBerry Unknown. Where can I find my device support A, B or C?

 

I know AB is supporting because I have updated Autoload-DevAlphaA_B-10.1.0.1485.exe successfully. But device is not booting after update using Autoload-DevAlphaA_B-10.2.0.1157.exe

AnujAroshA
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

If there's no keyboard then it's either an A or B.

 

How did you get this device, if it's something recent then my guess is you've got one of the returned Dev Alpha A's in which case it's probably an STL100-1.

 


If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 33
Registered: ‎11-01-2012
My Device: BlackBerry 9780, BlackBerry 10 Dev Alpha
My Carrier: Mobitel - Sri Lanka

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

[ Edited ]

Hi BBSJdev,

 

I am still unable to upgrade my BlackBerry 10 Dev Alpha device OS from 10.1.0.1485 to 10.2.0.1157. I am using this documentation and it's downloads for my upgrade. 

 

My device detiails are as follows.

 

BlackBerry 10 Dev Alpha
Model : BlackBerry Unknown
Model Number : Dev Alpha
OS Version : 10.1.0.1485
Serial Number : {REMOVED}
IMEI : {REMOVED}
Build ID : 498812

 

The device has no hardware keyboard. I tried with Autoload-DevAlphaA_B-10.2.0.1157.exe for upgrade this device. Device is not booting after I run that software. How can I know whether this is a device error or not.

 

Thanks

 

Mod Edit: Removed IMEI and Serial Number to comply with Community Guidelines and Terms and Conditions of Use.

AnujAroshA
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

Have a look on the inside back cover and post a picture of the phone, maybe we can get to the bottom of this.

If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 33
Registered: ‎11-01-2012
My Device: BlackBerry 9780, BlackBerry 10 Dev Alpha
My Carrier: Mobitel - Sri Lanka

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

Hi BBSJdev,

 

The worst point is, cannot remove this device back cover as show in this video. It is kind of sealed. Anyway I have attached an image of that.

 

BB 10 Dev Alpha

 

 

Thanks for the reply.

AnujAroshA
Trusted Contributor
Posts: 104
Registered: ‎02-05-2012
My Device: Bold 9900 (primary) Z10 LE (secondary)
My Carrier: Singtel

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

I don't think Dev Alpha (A) could be upgraded to 10.2 version. I have tried both official and leaked OS but neither can boot device again. So currently my Dev Alpha only still holds 10.1.1485.

If you really want to try 10.2, try to use Dev Alpha B/C or official Z10/Q10.

Developer
Posts: 33
Registered: ‎11-01-2012
My Device: BlackBerry 9780, BlackBerry 10 Dev Alpha
My Carrier: Mobitel - Sri Lanka

Re: BlackBerry 10 Dev Alpha is not updating from 10.1 to 10.2

Hi pigling,

 

Yes, you are correct. They have updated their site with this information recently.

 

You may attempt to load the latest Dev Alpha B update onto your Dev Alpha A, however the The Dev Alpha A is no longer officially supported as of 10.1.0.1485.

 

Those information were not there earlier.

 

So, before trying to get experience for developing headless applications, need to find a device that runs 10.2 OS Smiley Happy

 

Thanks 

AnujAroshA