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Posts: 2
Registered: ‎05-13-2012
My Device: Blackberry Pearl 8120
My Carrier: 07858237092

Blackberry Pearl 8120 problem accessing settings and rest off menu

Hello i was wondering if someone could help me because i am having trouble with my blackberry pearl 8120.

 

The problem is that i cant access my menu or anything that was  on my menu. It all started  about three days ago when i deleted a file that had a game  in. I deleted the up file that takes you from whats in the file to your menu and the game that was in that file went to the front of the menu but once i clicked off the menu to go back to home screen it started to act up so i switched the phone off and back on again but when i switched it back on all the things on my home screen where gone apart from the applications logo. I tried going down to the applications logo which usually takes you to your menu but it did not display my menu the side bar with the apllications logo just disappeared so i pressed the back button and the side bar that had the application logo reappeared so i tried to click the blackberry button to get to my menu but that  didnt  show my menu eithier.

 

It had come up with error 553 and a reset button 3 times so i tried that and it still wasnt working so i tried switching  my phone off and taking battery out, putting it all back together and switching it on but that also didnt work. So my boyfriend tried connecting to the laptop on blackberry desktop to see if he could solve the problem that way but was not successful.

 

The only things that i can access are

Texts

bbm

internet and call logs but i can only access these by  going on my internet and clicking the blackerrry button going down and selecting switch application and chossing one off the above.

 

Please if someone could help me to solve the problem without me paying to get it fixed  i would be ethernity grateful.

 

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Developer
Posts: 1,280
Registered: ‎03-03-2011
My Device: Playbook, Z10, Q10, Z30 with Files & Folders and Orbit of course
My Carrier: Vodafone

Re: Blackberry Pearl 8120 problem accessing settings and rest off menu

This forum is for PlayBook app developers to discuss technical topics. I suggest you try the Pearl forum:

http://supportforums.blackberry.com/t5/BlackBerry-Pearl/bd-p/Pearl

Files & Folders, the unified file & cloud manager for PlayBook and BB10 with SkyDrive, SugarSync, Box, Dropbox, Google Drive, Google Docs. Free 3-day trial! - Jon Webb - Innovatology - Utrecht, Netherlands