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Developer
Posts: 313
Registered: ‎03-13-2013
My Device: Z10
My Carrier: Tim

Delete app

It's possible to definitely delete an app from the vendor portal?

If this post is helpful, please click the "like" button! Smiley Happy
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: Delete app

Of course! Smiley Happy

 

You might upset your existing customers though.

 

Just go to Manage Products and click on Remove from Sale.

 

If you are actually asking to physically remove it from the Vendor Portal including all tickets and history this is something you would need to contact Vendor Support about. I can't see why you would want to do this though, removing from sale effectively means it is no longer available to anyone.


If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 313
Registered: ‎03-13-2013
My Device: Z10
My Carrier: Tim

Re: Delete app

Hi BBSJdev, for first thanks because you always answer at my question Smiley Happy and second I want to do that because I have some apps do with app generator that are months there are out of sale
If this post is helpful, please click the "like" button! Smiley Happy
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: Delete app

Okay, to totally remove it from the Vendor Portal you would have to contact Vendor Support...

https://developer.blackberry.com/blackberryworld/vendor_support.html?eventId=8109

Let us know what their response is on this as I'm sure it may interest others.

If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.