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New Developer
Posts: 10
Registered: ‎01-27-2014
My Device: Z10
My Carrier: None

How to collect logs from BB10 device?

Is there a way to collect system logs and send them to email like on old BB devices?



Posts: 17,012
Registered: ‎07-29-2008
My Device: Z10 LE, Z30, Passport
My Carrier: O2 Germany

Re: How to collect logs from BB10 device?

no. there is an option to send device diagnostic logs to BlackBerry, but no option to send them to yourself.

To do that you have to implement your own logging.
I have done so by using qInstallMsgHandler and writing the output to a sql database, for example.
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@SimonHain on twitter
Posts: 6,473
Registered: ‎12-08-2010
My Device: PlayBook, Z10
My Carrier: none

Re: How to collect logs from BB10 device?

And just to clarify Simon's comment, the *system* logs are entirely inaccessible to you. When he refers to emailing logs to yourself he's talking about your own app's logs. Those can be retrieved in different ways depending on whether you're using the slog2 mechanism or the filesystem based logging and you could send them with email, upload via Dropbox or other cloud storage, or whatever you like. There's no built-in support for any of those so it's a case of roll-your-own or steal someone else's code.

Peter Hansen -- (BB10 and dev-related blog posts at http://peterhansen.ca.)
Author of White Noise and Battery Guru for BB10 and for PlayBook | Get more from your battery!
New Developer
Posts: 10
Registered: ‎01-27-2014
My Device: Z10
My Carrier: None

Re: How to collect logs from BB10 device?

Thanks for the replays.

I'm actually porting Android application and on BB10 10.2 my internal loging won't work(using system call to logcat). So, I thought,  there is a simple way to collect global logs like on old BB devices.

Posts: 749
Registered: ‎12-16-2008
My Device: BlackBerry Z30
My Carrier: Bell

Re: How to collect logs from BB10 device?

If you're just repackaging an APK you may have better luck on the Android forum:




You can retrieve your Android logs though, have you seen this?




Paul Bernhardt
Application Development Consultant

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