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06-28-2013 08:07 AM
According to my developer everything looks 100% accurate on the BB simulator, and the app functions perfectly on IOS and Android however on the Z10 there is a white line on the base of the screen, and on the Q10 the screen looks like it has been stretched.
The issue is that it looks fine on the simulator however after release these issues came to light....
Has anyone had any similar issues with any white line or the app's visual appearance looking stretched?
06-28-2013 10:33 AM
Did your developer use different sizes for his assets, depending on the device being used? Using the same layout/asset sizes between a Z10(1280x768) and a Q10(768x768) will result in stretched or squished looking screens.
As for the white line, that's probably some of the background showing through an asset. Could you post an image of the line?
Lastly, remind him to always test an app on a device multiple times before submitting it.
06-29-2013 12:43 PM