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If I am not mistaken, we have already been diagnosing this issue on the public JIRA item (with several comments back and forth). Our apologies that you didn't have much traction on the forums on this item before.
For the reference of others, here is the JIRA issue being discussed: https://www.blackberry.com/jira/browse/BBTEN-1460 I'm closing off this forum question as the discussion has moved on to the JIRA comments area (the focus of the issue has shifted too).
Application Development Consultant | Developer Relations