09-12-2012 10:19 AM
I have a problem. I connected my device to do the upgrade and supposedly made but the device remained in a loop of the home screen.
I Reconnect the device to the DM. and appeared again and gave the update click to install, it did, but now I get the software that I have is 10.0.6.671 but the content is Software Dev ALPHA initial only shows the browser and the settings icon.
Now I try to connect back to the DM and I do not detect the device; shows me that I should install device drivers Desktop Manager from My Computer / PlayBook but I also shows the drive and no longer do.
I've uninstalled and reinstalled DM detects other BlackBerry devices and probed with another DEV ALPHA and if you catch it.
Solved! Go to Solution.
09-12-2012 07:02 PM
an update ever WIPE device !!! ... then pay attention on next upgrade & make backup before...
the other issue ... when DM not recognice device...
go to cell phone setting and adjust item Store and Share Folder ... with USB connection to Windows ...
09-13-2012 04:54 AM
Thank for your answer... I resolved the problem and it gave me option to instal agaim the update and all it was correct!