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Testing and Deployment

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New Developer
Posts: 23
Registered: ‎07-23-2012
My Device: Blackberry Bold 9900
My Carrier: Orange

After last update I cant restore Dev Alpha

Hello, I've updated my dev alpha and now I have problem. Nor windows and Macosx don't recognize dev alpha. I used safe cleaning function on dev alpha and after that the only one app I have is the Browser App. I can't even open settings. I want to restore the device using Launcher and desktop software but their don't recognize the device. What can I do now?

BlackBerry Development Advisor
Posts: 15,784
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: After last update I cant restore Dev Alpha

Follow the steps below to restore the applications on your BlackBerry Dev Alpha.

 

https://developer.blackberry.com/blackberry10devalphas/update

 

If you continue to have problems, please contact btsbetasupport@rim.com.

Mark Sohm
BlackBerry Development Advisor

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