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Developer
Posts: 1,006
Registered: ‎05-22-2009
My Device: Not Specified

BB 10 dev alpha gets bootloop once battery gets drained out

Hi,,

 

I was able to download the Latest OS in my dev aplha and finally when battery drains out the issue starts again,It shows BB 10 in loop and boots and boots again.

 

Should i be running the App Loader 7.1.0.34 (Windows).and update it?

 

So when battery drains,should i be doing this process again and again?Did anyone faced remedy for this issue?

 

It is irratting do this processs over and over again

 

 

Regards

Rakesh Shankar.P

 

 

BlackBerry Development Advisor
Posts: 15,693
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: BB 10 dev alpha gets bootloop once battery gets drained out

Are you using the charger that came with the BlackBerry 10 Dev Alpha?  If the battery is completely drained it is best to charge it using that charge for ~6 hours.  Attempting to charge using a PC USB cable won't work because it can't provide enough power.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
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Developer
Posts: 1,006
Registered: ‎05-22-2009
My Device: Not Specified

Re: BB 10 dev alpha gets bootloop once battery gets drained out

Hi Mark,

 

 

Thanks for your suggestions,I tried that a way long back with previous beta release.I did nt work .But anyways it will tryy to charge it for 6 hrs or more and try it.Still issue persist i will get back to you.

 

 

Thanks

 

 

Rakesh Shankar

Developer
Posts: 1,006
Registered: ‎05-22-2009
My Device: Not Specified

Re: BB 10 dev alpha gets bootloop once battery gets drained out

Hi Mark.

 

Thanks for your inputs,When i using charger,It was able to boot up successfully.

 

 

 

New Member
Posts: 1
Registered: ‎11-18-2012
My Device: Dev Alpha
My Carrier: N/A

Re: BB 10 dev alpha gets bootloop once battery gets drained out

Hi there,

 

I too am having this issue. I've tried both the USB cable and my Samsung Galaxy S2 charger. The bundled charger with the device, however, has a US plug, and being in the UK I can't use it. Any suggestions as to how I might get the phone to boot?

Highlighted
BlackBerry Development Advisor
Posts: 15,693
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: BB 10 dev alpha gets bootloop once battery gets drained out

You could use an adapter for the charger or purchase a BlackBerry Premium Charger for the UK:  http://uk.shopblackberry.com/product/BlackBerry-Premium-International-Charger/ACC-39344-201

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
New Contributor
Posts: 4
Registered: ‎07-01-2014
My Device: BlackBerry Z10
My Carrier: airtel

Re: BB 10 dev alpha gets bootloop once battery gets drained out

Hey, I don't know if my answer is going to be relevant right now cos it's 2014.
But I SOLVED THE SAME ISSUE, by using an autoloader of OS version 10.2.1.3253.
I previously had 10.2.1.2273 on my z10 and after the battery depleted completely, the phone went on boot loop.
But now after updating to this newer version, I have drained the battery a couple of times and was able to charge normally back from 0%.