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Testing and Deployment

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Developer
Posts: 237
Registered: ‎05-21-2012
My Device: BlackBerry RED Z10
My Carrier: WiFi

Cannot upload release file because I changed signing keys

This is the most embarrassing moment that happened to me. My computer died and everything was lost. The signing keys are lost. And now with a new computer with a new signing keys. I signed the new release of the application because it was denied and now BB World won't accept because of it. Now guys I really need your help how to resolve this problem now? Anyone please? My apps were submitted for the Port A Thon and Now I don't want them to be wasted. Please.

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BlackBerry Development Advisor
Posts: 15,753
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Cannot upload release file because I changed signing keys

You'll need to contact BlackBerry World Vendor Support.  Details here:

 

Error "File bundle (your_name) has been rejected." When Uploading BAR File to BlackBerry® World™

Mark Sohm
BlackBerry Development Advisor

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