Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Testing and Deployment

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎03-01-2011
My Device: Not Specified

Help installing a background service on a physical device.


I was wondering if you could help me out / or have run into the same problem and have a solution.

I have got the emulator service talking to the webservice but when I deployed it to a physical device I don't know if the service is running because
1. I am unable to send notifications to the phones display
2. The server is not picking up any requests from the device.

I suspect this maybe a security profile issue on the device but are at a loss on how to fix it properly. (this is only a hunch though)

If there is anyone who can help me figure this out I would really appreciate it as i am banging m head against a wall here.

Thanks Guys.

New Developer
Posts: 18
Registered: ‎03-01-2011
My Device: 9800 Torch

Re: Help installing a background service on a physical device.

Try to use EventLogger. Device's log seems like System.out. I use it for some debug / log purposes.

Black Bee Team