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Reply
Developer
Posts: 23
Registered: ‎02-13-2013
My Device: Blackberry 10
My Carrier: IDEA

Release request approved. But content still pending. Help!

This is interesting.

 

For many apps of mine has been approved.

 

But 'Up for Sale' is only seen in some apps. Its link is working too.

 

For other apps, when i click, release count, it says 'Approved: 1' but when i take the ticked id(s), Relase Request is 'Closed' whereas 'Content Approval Request' is still pending.

 

App id(s) are: 

20321794
20321801
20322190

 

I haven't got any mail from them to change anything 'denied' message.

 

What should I do?

 

Please help.

Trusted Contributor
Posts: 107
Registered: ‎07-26-2012
My Device: Blackberry Z10
My Carrier: airtel

Re: Release request approved. But content still pending. Help!

Nowadays it takes a week to get approval.. When you request ?



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Developer
Posts: 23
Registered: ‎02-13-2013
My Device: Blackberry 10
My Carrier: IDEA

Re: Release request approved. But content still pending. Help!

Hi,

 

Man, I have submitted app 1 month ago.

 

Now, they have approved release request. But product approval request is still pending.

 

Normally when they approve release request, they approve product approval instantly.

 

In my case, its been more than 30 hours now.

 

There is a problem with their system.

 

how can i let them know?

Trusted Contributor
Posts: 107
Registered: ‎07-26-2012
My Device: Blackberry Z10
My Carrier: airtel

Re: Release request approved. But content still pending. Help!

You can Try here



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Developer
Posts: 23
Registered: ‎02-13-2013
My Device: Blackberry 10
My Carrier: IDEA

Re: Release request approved. But content still pending. Help!

Thanks.

 

But I have already tried that link a few times to no avail.

 

Do you know any other method?

 

regards

Trusted Contributor
Posts: 107
Registered: ‎07-26-2012
My Device: Blackberry Z10
My Carrier: airtel

Re: Release request approved. But content still pending. Help!

Mail to appworldvendorsupport@blackberry.com


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Developer
Posts: 23
Registered: ‎02-13-2013
My Device: Blackberry 10
My Carrier: IDEA

Re: Release request approved. But content still pending. Help!

Thanks.

 

I have mailed to that mail.

 

Do you know any other mail/method to contact them.

 

I need to get them approved quickly to get some prizes...

Highlighted
Trusted Contributor
Posts: 107
Registered: ‎07-26-2012
My Device: Blackberry Z10
My Carrier: airtel

Re: Release request approved. But content still pending. Help!

This is the one i use
appworldvendorsupport@blackberry.com
Blackberry always cares developers,so don't worry,soon you will get reply.


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