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Testing and Deployment

Screen artifacts when using the BlackBerry Smartphone Simulator

by BlackBerry Development Advisor on ‎04-28-2011 03:03 PM (3,000 Views)

Summary

 

 

This article applies to the following:

 

  • BlackBerry Smartphone Simulator

Problem

 

When using the BlackBerry® Smartphone Simulator, artifacts can appear on the screen.  This could cause some areas of the simulator to fail to redraw correctly (figure 1) or parts of the simulator may fail to draw at all (figure 2).

 

Causes

 

1.  Your computers graphics card and/or graphics driver does not support the graphics acceleration required by the BlackBerry Smartphone Simulator.

 

2.  If using Windows 7, the Aero interface is disabled.

 

Resolutions

 

1.  Update the drivers for your graphics card.

 

2.  If using Windows 7, enable the Aero interface.

 

Workaround

 

If neither of the options resolve the issue you can disable graphics acceleration support in the BlackBerry Smartphone Simulator.  To do so click on the View menu in the simulator, choose Graphics Acceleration and try lower levels until you no longer experience any visual artifacts.

 

 

Figure 1

Figure 1

 

 

 

Figure 2

Figure 2

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