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Testing and Deployment

Posts: 1
Registered: ‎12-27-2013
My Device: Dev Alpha C
My Carrier: T Mobile

Unable to activate Dev Alpha C after software update



Two days ago i update OS of my Dev Alpha C to lates version available at https://developer.blackberry.com/blackberry10devalphas/update/ and unable to activate my phone - it try to download agreement text from internet and can't.

I try all available OS version and several ISP and even VPN to USA and proxy on several Azure datacenters but without any success.


I find that older version of PlayBook OS try to get agreement text from servers that not available now, but nothing about Dev Alpha C. Proxy servers logs not very informative - all connections go ovet HTTPS, so url not visible.

BlackBerry Development Advisor
Posts: 15,784
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Unable to activate Dev Alpha C after software update

Please contact btsdevalpha@blackberry.com for help with this.

Mark Sohm
BlackBerry Development Advisor

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