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Testing and Deployment

Unable to start the Email Server Simulator

by Retired on ‎02-17-2010 01:09 PM (2,948 Views)

Summary


This article applies to the following:

  • BlackBerry® Java™ Development Environment (JDE)
  • BlackBerry Email Server Simulator


Problem


The Email Server Simulator (ESS) appears to start successfully; however, the command prompt window disappears after a few seconds.


Cause


The ESS does not launch successfully due to the following:

  1. Improper version or no Java Software Development Kit (SDK) installed on the personal computer.
  2. Environment variable of Java SDK is not properly set.

Resolution


Verify the correct version of Java SDK is installed:

  1. In Control Panel, click Add/Remove Programs to determine the current Java SDK version installed.
  2. Search Microsoft® Windows® Explorer for the Java installation directory (for example, C:\j2sdk1.4.2_06).

    If an improper version of Java SDK is installed, remove it and install Java SDK 1.4.

    Note: If there are multiple versions of Java installed by other applications, move the Java SDK path to the beginning of the list.

  3. When the installation is complete, verify the Java directory has been created and the environment variable has been properly set.
    • Right-click My Computer and select Properties.
    • On the Advanced tab, click Environment Variable.
    • Verify the C:\j2sdk[version]\bin directory appears in the environment variable. For example,


    C:\j2sdk1.4.2_06\bin;C:\Perl\bin\;C:\Oracle\Ora81\bin;"C:\Program Files\Oracle\jre\1.1.7\bin";%SystemRoot%\system32;%SystemRoot%

Note: Verify directory paths containing spaces are surrounded by double-quotes.

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