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Testing and Deployment

Posts: 26
Registered: ‎01-04-2013
My Device: Playbook
My Carrier: Telus

Working Revision Denied??

I was wondering if someone might be able to point me to who I need to contact to resolve an issue with my latest release.


Before my release I stress tested my app.  The other day I got a message from one of the Reviewers stating that my app had an issue and one of my menus was not working.  I was informed that I needed to resolve the issue and re-submit. 


Wanting to find out what happened I retested the app I submitted on the simulator and was unable to reproduce the error the reviewer was contacting me about.


I tried to respond to his email and just recently got a response from someone else saying I need to come to the Developer Forums for troubleshooting.


This progression does not really seem to make sense to me.  I guess they want me to check the forums to get troubleshooting to fix my app that is fully functional.  Any ideas?

BlackBerry Development Advisor
Posts: 317
Registered: ‎03-13-2009
My Device: BlackBerry Z30
My Carrier: RIM

Re: Working Revision Denied??

Hi ThomasD,


Can you send me details about your application (ie. name, AppID, Vendor name, etc.)?  I'll personally take a look at it and see if I can sort this out for you.