Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Web and WebWorks Development

Reply
Developer
Posts: 23
Registered: ‎02-13-2013
My Device: Blackberry 10
My Carrier: IDEA

App 'pending review' after getting notification mail of 'product approval'

Hi,

 

I got the notification mail from   BlackBerry App World Requests <BlackBerryAppWorldRequests@blackberry.com>  that my app, 23976885 Unix Quiz , has been approved.

However when I log into my vendor account, it says 'Pending Review' for the same app. This should have been a mistake.

Please fix it soon. Release request is already approved for this app but product approval is still pending.

Please approved my product soon.

regards

Contributor
Posts: 13
Registered: ‎01-04-2013
My Device: Bold 9900 / Bold 9790
My Carrier: Maxis

Re: App 'pending review' after getting notification mail of 'product approval'

Same case as mine, I found out that the apps contains certain criteria that against the guidelines..such as the logo have 'BlackBerry' word. You have to fix it. 

New Member
Posts: 2
Registered: ‎11-13-2013
My Device: Q10 SQN100-3
My Carrier: Etisalat

Re: App 'pending review' after getting notification mail of 'product approval'

Hi,

 

I just wanted to know if you found any solution to it, how will I know what part of my meta data is conflicting with the guidelines, when it has been approved by Blackberry already. 

BlackBerry Development Advisor
Posts: 762
Registered: ‎10-01-2009
My Device: All
My Carrier: N/A

Re: App 'pending review' after getting notification mail of 'product approval'

Hello,

 

I've forwarded your message to the BlackBerry World vendor support team. They'll help you get things corrected as soon as possible. Smiley Happy

BlackBerry Development Advisor
Posts: 762
Registered: ‎10-01-2009
My Device: All
My Carrier: N/A

Re: App 'pending review' after getting notification mail of 'product approval'

So the BlackBerry World team got back to me to say that the app is approved, and posted for sale.


Can you confirm this?