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New Contributor
Posts: 4
Registered: ‎09-01-2011
My Device: Blackberry Playbook
My Carrier: T Mobile

Cannot sign application - failed to find signing keys

I'm trying to sign my first playbook app with a debug token and I've followed all the instructions but when I use ripple to sign the application I get an error saying

 

"Oh Snap! Build request failed with message: [ERROR] Cannot sign application - failed to find signing keys"

 

I generated the key files (author.p12, barsigner.csk, barsigner.db) in the default location of "C:\Documents and Settings\<my username>\Local Settings\Application Data\Research In Motion".

 

Any suggestions?

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BlackBerry Development Advisor
Posts: 15,784
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Cannot sign application - failed to find signing keys

What does %HOMEPATH% resolve to on your PC?  Does it point to the c:\Documents and Settings\myusername directory where your key files are located?

Mark Sohm
BlackBerry Development Advisor

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Contributor
Posts: 39
Registered: ‎07-11-2012
My Device: Playbook
My Carrier: VMS Mobifone

Re: Cannot sign application - failed to find signing keys

I also get this problem. I test my %HOMEPATH% is right directory 


Retired
Posts: 1,382
Registered: ‎07-02-2009
My Device: BlackBerry Bold 9900
My Carrier: Bell

Re: Cannot sign application - failed to find signing keys

I generated the key files (author.p12, barsigner.csk, barsigner.db) in the default location of "C:\Documents and Settings\<my username>\Local Settings\Application Data\Research In Motion".

 

If you are using a machine with multiple user accounts (common with Windows), it is possible that the code signing keys were installed to the location of one user account, but bbwp.exe is being run via the identify of another (and is looking in the wrong place).

 

For instance, in Windows 7 my keys are here:

C:\Users\astanley\AppData\Local\Research In Motion

 

Make sure you copy all of the author.p12, barsigner.csk and barsigner.db files into the right location.

Follow me on Twitter: @n_adam_stanley
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