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06-06-2013 09:34 AM - edited 06-06-2013 09:44 AM
I have some html5 audio elements placed directly on the markup on the page.
I then trigger these with js to play at certain points in the app.
In all other devices/browsers this is working fine. In BB10 WebWorks this is not. It is proving a major stumbling block for delivery on my project.
This is my audio player:
<audio id="genCorrect" preload="auto"> <source src="audio/generic-correct.wav" type="audio/wav"></source> <source src="audio/generic-correct.mp3" type="audio/mpeg"></source> <p>Your browser does not support the audio element</p> </audio>
And this is the code i use to trigger it:
No sound is playing at all.
My model is Z10
Software release is 10.1.0.273
Any help would be greatfully received!
Solved! Go to Solution.
06-06-2013 06:45 PM
I've tried your sample code on the same device/software and the sound is playing for me, so let's see what else it could be:
1. After triggering play(), hit the volume up and down buttons, the now playing dialog should appear, and show the name of the audio file, as well as a play or pause button. If you see the pause button, it indicates that the audio file is playing. What do you see in the now playing dialog after triggering play()?
2. If you copy the file to the device, are you able to play it using the File Manager/Music apps?
3. Is the file local or remote to the WebWorks app?
4. Have you tried other audio files?
If you have a web server (xampp,wamp), try hosting the web page and pointing your BlackBerry 10 Browser to the page and test.
06-06-2013 10:17 PM - edited 06-06-2013 10:57 PM
After a night's sleep and a fresh pair of eyes it seems there is an issue with two of the sounds.
One does not load and one appears to load but cannot play.
If i set all triggers to the same sound it is fine so will accept that the issue is not with WebWorks but the content i have been supplied with.
All that aside your response was extremely useful as it gave me some debugging ideas that i missed yesterday so thanks.
Is there any preferential bitrate, codec for mp3 for BB10?
06-07-2013 04:31 PM
You can find information about supported / preferred media formats here: