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Web and WebWorks Development

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New Contributor
Posts: 4
Registered: ‎06-08-2011
My Device: torch
My Carrier: att
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I can't download any of the webworks downloads from the blackberry.com

I can't download any of the webworks downloads from the blackberry.com.  When I click the link it seems to go in an infinite loop flashing back and forth and it never downloads.  I have tried to download the eclipse plug-in and the full eclipse plus the plug-in and get the same result.  On 6/7 it said after running for some time "we are doing web site mainence" but it is 24 hours later and it is still doing the same thing. 

 

I have tried Internet Explorer, and Crome and I get the same results.  I have also tried setting up a new account tied  to a different email addres and get the same result.  I have also tried to install into eclipse, but it prompts me for a user id and password.  I have tried both accounts and my support community and nothing works.

 

This is a little frustrating.

 

Please tell me it is a bug in your web site and you have fixed it.  This seems so dumb for me to spend so many hours simply tryning to download the plug-in.

 

 

Retired
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: I can't download any of the webworks downloads from the blackberry.com

I've forwarded this on to our web team as a heads up

Tim Neil
Director, Application Platform & Tools Product Management
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New Contributor
Posts: 4
Registered: ‎06-08-2011
My Device: torch
My Carrier: att

Re: I can't download any of the webworks downloads from the blackberry.com

I finally was able to do it by setting up a new account... I think you guys were putting in new content, but now it works fine.