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Web and WebWorks Development

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Developer
Posts: 314
Registered: ‎03-28-2012
My Device: Curve 9360, Playbook, BB10 Dev Alpha
My Carrier: TMN

I'm lost on how to debug this problem :(

Hi everyone!
one person installed my app and for the most part he gets blank screens (I suppose due to JS errors)
Works fine on my phone and in 3 simulators that I tried (including one of his phone) what else can I do?
He's running 7.1, just like me

 

Ideas on how to go about this?

 

Thanks

Nuno
Developer
Posts: 466
Registered: ‎04-11-2012
My Device: Bold 9900
My Carrier: Rogers

Re: I'm lost on how to debug this problem :(

did you try chrome?


Developer for easyDial for BlackBerry Bold & inLink for BlackBerry PlayBook
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Developer
Posts: 314
Registered: ‎03-28-2012
My Device: Curve 9360, Playbook, BB10 Dev Alpha
My Carrier: TMN

Re: I'm lost on how to debug this problem :(

Chrome/Ripple are useless here, because of some features the app uses, and of bbui.js. Both Chrome and Ripple fail(in different ways) to run it correctly.

But like I said, works perfectly fine on my phone and in 3 other simulatores with 3 different OSs.

 

Any other ideas?

Nuno