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Web and WebWorks Development

Posts: 15
Registered: ‎02-13-2013
My Device: Dev Alpha B
My Carrier: Seatech Mobile

My apps video cannot play after update OS

Dear all,


In my app, I will take a video from a server. The video must be donwload firstly, I use FileTransfer for download it.  If finished download the video will display. Then, before update OS the video can play as usual. And the problem is the video cannot play after update OS, can somebody help me, what wrong on my app?

Please  me


Thanks a lot before 

Posts: 1,561
Registered: ‎04-12-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: My apps video cannot play after update OS

@dennyArfansyah: Are any errors being thrown? Have you connected Web Inspector to see if the console logs report anything, or perhaps the network logs?


Have you narrowed down where the issue is occurring at all? During the file transfer, during the file saving, during the playback, etc.


If you have a "Hello World" sample config.xml and index.html that produces the behavior, please share it here as it would help us provide meaningful feedback on the specific code.

Erik Oros | @WaterlooErik | eoros@blackberry.com | Developer Issue Tracker

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