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Web and WebWorks Development

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Developer
Posts: 163
Registered: ‎05-06-2011
My Device: Playbook
My Carrier: Not Specified

PlayBook app crashes on Screen Orientation

I would like to confirm if the following is a known bug with PlayBook WebWorks. I've my screen oritentation fixed to landscape mode and hence portrait mode is disabled. However, rotating 360 degrees rotates the app. This is not my concern. At certain times, when the screen navigates from one page to another and at the same moment if I do a 360 degree rotate the app freezes with a white screen. Hope someone from RIM will check this and confirm.

Retired
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: PlayBook app crashes on Screen Orientation

I've never heard of this one... I'll pass it on to the team to see if they can reproduce it if you can provide some more information..

 

Can you specify your PlayBook OS version number as well as the WebWorks SDK version number you are using.

 

Also are there any APIs that you are using in your application.

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
Developer
Posts: 163
Registered: ‎05-06-2011
My Device: Playbook
My Carrier: Not Specified

Re: PlayBook app crashes on Screen Orientation

Hi Tim,

 

Below are the development environment details.

 

PlayBook OS version: 1.0.7.2942

BlackBerry WebWorks SDK for Tablet OS: v2.1.0

 

List of API I'm using in my app are:

  1. blackberry.ui.dialog
  2. blackberry.invoke
  3. blackberry.media.camera
  4. blackberry.io.file
  5. blackberry.io.dir
  6. blackberry.app.event

Thanks for checking this out. Smiley Happy

 

Highlighted
Developer
Posts: 163
Registered: ‎05-06-2011
My Device: Playbook
My Carrier: Not Specified

Re: PlayBook app crashes on Screen Orientation

Hi Tim,

 

Any updates on this issue??

Retired
Posts: 3,708
Registered: ‎10-16-2008
My Device: Z10
My Carrier: Rogers

Re: PlayBook app crashes on Screen Orientation

We've been trying to reproduce it without any luck.  Any chance you can provide an HTML file that reproduces the problem.

 

Also, is this in the simulator or on an actual device?

Tim Neil
Director, Application Platform & Tools Product Management
Follow me on Twitter
Developer
Posts: 163
Registered: ‎05-06-2011
My Device: Playbook
My Carrier: Not Specified

Re: PlayBook app crashes on Screen Orientation

This isssue was on actual device. Sorry I can't find a way to get you the HTML to try out for now. Let me see if I can reproduce it in a sample app.